The Mistrust Felt By Staff Essay Example | Topics and Well Written Essays - 9000 words

The Mistrust Felt By Staff - Essay Example Jabri & Pounder in discussing organization change stated that â€Å"narrative can enable participants to comprehend the impact of change efforts on those employees in organizations who may feel victims of change.† (2001, pp. 684) Clearly, from the comments made in the questionnaire and through personal discussion with staff, there was no clear communication perceived by staff or management. While discussing the change process itself many employees felt that had been excluded and had not been consulted. To further complicate the problem, staff perceived that HR was under similar pressure and feeling unsure of changes. Because of the sweeping organizational changes that had occurred, staff felt that even management was unsure of the direction that had been taken and thus further felt they had nowhere to turn for leadership and guidance. Another are where staff felt communication was ineffective and exhibited signs of mistrust arising from fear surrounded the role the consultants played. Jabri & Pounder stressed that the narrative approach allows the consultant to break through their own perceived notions and paradigms to enable the member of the organization to do the same thereby facilitating change. (2001) Staff was unsure why the consultants were looking over their shoulders. Further, through interviewing the consultants they placed the responsibility of lack of information flow on the management team. There appeared to be no clear lines of communication flow between any of the principles: staff, management and the consultants. Macadam stated that many of the perceptions, statements, and actions exhibited by staff â€Å"resentment; depression; distrust; stress; disloyalty; and lack of productivity.† (2000, pp. 39) are outward signs of the upheaval caused the dramatic changes within the organization?