Positive and Negative Aspects of Immigration in the United States Essay

Positive and Negative Aspects of Immigration in the United States - Essay Example However, the earlier immigration at the beginning of the twentieth century had a comparatively greater impact because the United States was less populated at that time (Saiz 14). â€Å"If current immigration rates are sustained, two-thirds of the population growth in the United States could be accounted for by immigration by 2050† (Saiz 14). The arrival of new immigrants is creating severe opposition as well as spirited defense for immigration. Every year, the debate on the benefits and adverse effects caused by immigration grows increasingly heated, and its political discourse is likely to be a major issue in the future (Isbister 1). Philip Martin and Elizabeth Midgley argue that a significant issue is an illegal immigration which began rising in the 1970s. This was the first main immigration issue debated in Congress in the 21st century (Martin and Midgley 3).   The arrival in the United States of large numbers of foreigners from various countries can either be a cause for concern or a trend to be welcomed. â€Å"There is no single answer, which helps to explain why Americans are ambivalent about immigration† (Martin and Midgley 3). The United States has always celebrated its immigrant heritage with mass naturalization ceremonies on July 4; these ceremonies associate immigration with the founding of the United States. American leaders have reiterated the renewal and rebirth caused by the advent of newcomers in America considered as the ‘land of opportunity’. This implies that immigration enables individuals to improve their lives and also strengthen the United States at the same time (Martin and Midgley 11).   

Sports, Athletes, and Nutirion - Athletic Fuel :: Exploratory Essays Research Papers

Pure Athletic Fuel      Ã‚  Ã‚   An athlete's diet must include foods particularly suited for the athlete's sport. This has been an area of great study in recent years. Researchers are creating diets that provide athletes with the foods that contain high levels of the nutrients needed for each particular sport. For an athlete to have proper nutrition in sports, one must have knowledge of the six classes of nutrients and the four basic food groups. The six classes of nutrients are water, vitamins, minerals, fats, carbohydrates, and proteins. Each class plays a different role in the energy cycle of the body.    Water is essential. An adult male body weight is about 60 percent water. The average person needs two and a half liters of water a day. It is also known that a person's water mass is replaced every 11 to 13 days under light physical activity (Smith 91). With these facts in mind, it is understandable why an athlete, who undergoes heavy physical exertion, has an extreme need for large quantities of water. This water comes from the intake of all fluids and food during a day.    Vitamins are needed in small amounts. It was the last class to be discovered. It is divided in to fat-soluble and water-soluble groups of vitamins. Vitamins help regulate body functions and are not a direct source of energy. Vitamins are needed in such small quantities that a person's natural diet will provide most of the necessary amounts (Smith 5-7).    The third class is minerals. This class is divided into the minerals needed in large amounts and the minerals needed in small amounts. The minerals needed in larger quantities include sodium, calcium, potassium, magnesium, sulfur, phosphorus, and various chlorides. Sodium is needed in extremely large amounts for very active athletes. This is because a person's sweat contains sodium; profuse sweating will cause a large drop in the sodium level of the body. Potassium is directly associated with muscle cells and muscle fatigue. It affects the amount of water a person's body will hold. The other large-amount needed minerals provide for an athlete but have no direct effect on an athlete's performance. The trace minerals number about fourteen.

Address Customer Needs Essay

Task 1: The first customer contact transaction discussed in the Task 1 is when the customer drops in the shop to buy a particular commodity & fetches help from the sales personnel. This is an incident which happened in one of the leading clothing store i.e. Marks & Spencer’s. The customer contact was in person. The duration of the entire transaction was 15 minutes. The customer was unable to fetch a product which suits her requirement. Her need was to buy a pair of navy blue jeans with size 28 inches (Ramsey & Sohi, 1997). She was unable to locate the counter where in the jeans were placed. The person who was doing the customer contact was responsible to handle sales within the store. The line of work or industry they cater to is the merchandise sector. Marks & Spencer’s deals in providing its customer with high end clothes ranging from fashionable tops to formal shirts, sporty t-shirts, jeggings, leggings, skirts, knee length dresses, party wear clothes & lingerie. Yes, there is evidence that, the sales person was prepared for such type of transaction. It is seen that, the sales person deals with such type of transactions every day. Therefore, he has ways to sort out the things & satisfy the needs of the customer. The evidence which was seen in this particular situation was that, he accompanied the customer till the rack where in 28 waist size jeans were kept. He was there with the customer all through her buying process. The listening skills of the sales person were up to the mark. He did his bit to sort out the things at his part. The sales personnel was both listening as well as questioning the customer in order to know the needs of the customer in a well defined manner. The sales person asked the customer the right kind of questions such as the waist size, preferable color, pattern of the pair of jeans, etc. See more: Analysis of Starbucks coffee company employees essay This shows that, the sales person was able to stimulate the thoughts of the customer & provide solutions for the same. In case of this situation, the non verbal communications which were looked upon from the sales person were appropriate to the current problem. In case of this situation some of the nonverbal communications which were used by the sales person were use of his arms, facial expressions, maintaining eye contact with the customers to show case high levels of interest, body movements & postures, etc  (Ramsey & Sohi, 1997). The sort of language which was used by the sales person was apt according to the problems faced by the customer. The customer believed it to be suitable as the sales person was able to resolve the problems in the best possible manner. The customers did not ask for any type of clarification as the language by the sales personal was quite simple to understand & comprehend. There was no different way of talking to the other customers within the store. The sales person used a simple way of knowing the needs of the customers. The sales person communicated with the customer & tried to take feedback from them which helped him to know the needs of the customer in a better manner. No, there was no conflict between the salesperson & the customer. Yes, the salesperson was able to understand the needs of the customer. The tools & techniques used to express empathy with the needs of the customer were done by maintaining fair eye contact, practice empathetic listening, etc. In the end, the need of the customer was satisfied. The customer was happy while moving out of the store. The need of the customer was to buy a 28 waist size navy blue pair of jeans. Initially she was unable to locate the rack which consisted of 28 waist sized jeans. This lead to a problem & the salesperson identified the same to satisfy the needs of the customer (Martin, 2006). The second customer contact transaction discussed in Task 1 refers to a sales call done in a call centre. The customer contact was done over the phone. The duration of the customer contact over the phone was for approximately 7-10mins. The duration of the customer transaction totally depends upon the product or service rendered to the customer. The expert providing the information over the phone would be referred to as the sales & support team who will push the levels of sales. The line of work or industry they are in is the banking industry that provides the financial services to its clients. Yes, there is evidence that the salesperson had prepared for the transaction. The way with which the sales person has been talking to the client portrays the way he has been handling such situations in the past (Ramsey & Sohi, 1997). The listening skills of the sales person were quite empathetic. The sales person cross questioned the client & tried to judge the requirements of the client. The sales personnel used the possible information to tell about the services being offered by him & its usefulness to the client in the near future. Since, it was a sales call carried over phone non verbal  communication techniques could not be observed. The language used by the sales person was a bit complex. The client asked for reconfirmations & clarifications in terms of the meaning of the words, etc. The sales person used the RATER Model to identify the needs of the customer (Martin, 2006). The needs of the customer were divided amongst various categories such as reliability, assurance, tangibles, empathy & responsiveness. There was an agreement amongst the salesperson & the customer. The sales person handled the argument in a very tactful manner. The sales person understood the needs of the customer but was unable to convince the client on certain points. The sales person acted as a patient listener which portrays that he was empathetic towards the needs of the customer. The customer was not fully satisfied with the service provided by the sales person. The type of information which was provided by the sales person to the client was the fair view of all the financial services offered by the same. The information provided was appropriate which helped to identify the own needs of the client. In order to satisfy the needs of the customer either the sales personnel should have forwarded the call to the senior sales person or an in depth analysis of the financial services should have been provided to the client (Jane, 2013). Task2: Collect three different instruments or tools used to collect feedback from customers. Attach screenshots of these instruments in your answer. In a simple report, answer the following questions about each of the three instruments or tools. The three instruments or tools used to collect feedback from customers have been discussed in this section of the report. * Crowd Sound: 1. What information does the instrument or tool collect about the customer? The information which Crowd Sound collects from the customer is in form of a productive dialogue. The dialogue takes into consideration a brief conversation upon the product or service opted for. It is one of the easiest ways to communicate with the customers in order to know their suggestions regarding the product or service. The portal will constantly benefit the organization with the introduction of new ideas, improvements within the existing products, etc. 2. What information does the  instrument or tool collect about the way the organization/product/service satisfied their needs? The information collected by Crowd Sound with respect to a particular product or service is in the form of suggestions or comments produced by the users. This information would help the service provider to moderate its products or services based upon the needs of the customers. 3. In what ways does the instrument or tool allow the customer to provide feedback about the organization/product/service? Crowd Sound has been referred to as an instrument or a tool to collect feedback from its users. The tool collects information in form of vote, suggestions with the help of a customizable widget. This tool is one of the easiest ways to gather feedback regarding on a company’s website or intranet. 4. Overall, is the instrument or tool an effective method of collecting up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements? The instrument i.e. Crowd Sound is an effective method of collecting up to date and relevant feedback. This is because, the users of this site has a convenient way to send in their suggestions, feedback, etc. The suggestions are collected in a systematic manner and are moved from one bucket to another. It is the only instrument which provides features such as suggestions, moderation, feedbacks and iPhone compatibility. * Ideaffect 1. What information does the instrument or tool collect about the customer? Ideaffect will provide the customers a portal to share their views, post suggestions & provides feedback about a given product or service. 2. What information does the instrument or tool collect about the way the organization/product/service satisfied their needs? Ideaffect refers to a feedback community where in the users can log in post their suggestions regarding a particular product or service. Ideaffect integrates the website with a particular website through an embeddable feedback widget tab. 3. In what ways does the instrument or tool allow the customer to provide feedback about the organization/product/service? The ways with which Ideaffect allows the customer to provide feedback about the  organization or product or service can be seen with the help of a feedback widget tab attached along the website, page ratings, and single sign on the public API & domain aliasing. 4. Overall, is the instrument or tool an effective method of collecting up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements? The tool i.e. Ideaffect is an effective method of collecting an up to date and relevant feedback. This is because of the various features attached to it. Some of the features attached along this portal are single sign on & public API, a dedicated feedback website, feedback widget for the concerned website and page ratings. With the help of this tool, the customer will be able to customize the design, embed the widgets & moderate the SSL connections. * User Voice 1. What information does the instrument or tool collect about the customer? Ser Voice would be referred to as a feedback tool which would help to gather feedback by the users in a well defined manner. The interested parties then can use the information to get answers, share ideas & learn from its mistakes. Some of the features attached along this tool are ongoing discussions, simple sign up, integration with face book (Ioana, n.d). 2. What information does the instrument or tool collect about the way the organization/product/service satisfied their needs? The information which is being collected by this tool is to provide an actionable idea as to how to improve the product (Gregory, 2010). User Voice provides a structured forum to its users for voting a particular product or service. 3. In what ways does the instrument or tool allow the customer to provide feedback about the organization/product/service? The various ways with which the tool i.e. User voice allows the customer to provide feedback about the product or service is with the help of feedback forums (which allows the users to post blogs, suggestions, etc), providing support systems, etc (Buleen, 2013). User Voice provides a support system which allows the users share stories as well as understands the customer’s blog. All this is done by building a tool which connects the customers with what is important & what does he want. 4. Overall, is the instrument or tool an effective method of collecting  up-to-date and relevant feedback? If yes, why? If no, then what suggestions would you make for improvements? The instrument i.e. User Voice is an effective method of collecting an up to date as well as relevant feedback. It delights its customers with the help of customer support. A help desk was launched in the year 2011 which made it one of the powerful portals to collect the information & provide a solution for the issue. References Buleen, C 2013, Body Language Sales Tips, viewed on 8th January 2013, . Gregory, A 2010, 10 Customer Feedback Tools to Help You Improve Your Client Relationships, viewed on 5th January 2013 . Ioana, B n.d., â€Å"THE USE OF READING NONVERBAL MESSAGES FROM CUSTOMERS†, University of Bacau Faculty of Economic Sciences. Jane, M 2013, Customer Empathy, viewed on 8th January 2013, . Martin, S 2006, Heavy Hitter Selling: How Successful Salespeople Use Language and Intuition to Persuade Customers to Buy, John Wiley & Sons, US. Ramsey, R & Sohi, R 1997, â€Å"Listening to Your Customers: The Impact of Perceived Salesperson Listening Behavior on Relationship Outcomes†, RESEARCH NOTE.

Network Security Consists Of The Procurements And Strategies

ARTIFICIAL INTELLIGENCE RESEARCH PAPER ANUSHA SHER (A03771526) ABSTRACT Network security comprises of the procurements and strategies embraced by a network executive to anticipate and screen unapproved access, abuse, change, or disavowal of a computer network and network-open assets. Network security includes the approval of access to information in a network, which is controlled by the network chairman. As the computer network is increasing drastically, so are the threats to the computer network also. With the quick improvement of computer network, the network is defying a developing number of dangers. Hence, it is exceptionally paramount to evaluate the dangers for the network data framework. This paper draws information mining innovation focused around affiliation principles into the field of danger evaluation, exhibiting a network security hazard evaluation model focused around affiliation standards. The model mines information from history defenselessness database to run across affiliation tenets of vulnerabilities, and it is connected on danger eva luation of vulnerability. INTRODUCTION Data mining, an interdisciplinary subfield of computer science, is the computational methodology of finding examples in substantial data sets including routines at the crossing point of manmade brainpower, machine learning,Show MoreRelatedThe A Master s Program For It Management1682 Words   |  7 PagesThe master’s program for IT Management consists of nine core courses that are relevant to the professional field of information technology. The paper for the final project is about the customer relationship management (CRM) system, which is used at a health insurance company. The health insurance company uses the CRM system for customer service strategy, which is aimed at managing and cultivating relationships with customers. The CRM system focuses on the three stages of a healthy customer lifecycle:Read MoreWhat Is Strong Global Network?1486 Words   |  6 PagesStrong Global Network United Parcel Service is one of the leading providers of less-than truckload transportation services. The company’s large scale of operations captivates and serves a broad customer base across the major international markets. It offers an extensive variety of services for local and international deliveries of letters, documents and small packages. The company also contributes in global exchange and is fully equipped with new and improved technologies and systems to control theRead MoreRoles And Responsibility Of Abc Essay1613 Words   |  7 PagesResponsibility Introduction All Users are responsible for the information security within ABC. The general responsibilities of All Users are described below. Some security-specific responsibilities are assigned to specific roles that are explained in this chapter. General Responsibilities It is the responsibility of All Users to ensure that ABC information assets are properly secured, controlled and that ABC s Information Security Policy is adhered to. In particular, All Users have the following generalRead MoreEnd Stage Renal Disease1190 Words   |  5 Pagespeople with end-stage renal disease (Social Security, 2013). Medicare is paying for a majority of individuals with ESRD. The dialysis market is controlled by two entities: Fresenius Medical Care (FMC) and DaVita. Dialysis is a business that requires and infrastructure to support multiple clinics with minimum administrative or corporate staff (Sullivan, 2013). Medicares inability or unwillingness to raise the composite rate is contributing to this strategy (Sullivan, 2010). Sullivan also statesRead MoreINFS16021489 Words   |  6 PagesAdmin/Management (messaging/scheduling) Infrastructure (hardware/software used by primaries) HR (workforce planning) Technology development Procurement (electronic ordering from suppliers) IS can be used for Synergising companies together for lower operating costs (tying together disparate units) Enhancing core competencies Network-based Strategies Network economics (value created by amount of users) Virtual Company Model (enhance flexibility/adaptability) Business Ecosystems (niche firmsRead MoreRisk Management Is The Process Of Information System Management Essay942 Words   |  4 Pagesselect and apply security controls for their information and information systems. The System development life cycle is the overall process of developing, implementing and retiring information systems through a multiple process from initiation, designs, implementation and maintenance. Applying the risk management process to system development (Stoneburner, 2002) enables organizations to balance requirements for the protection of agency information and assets with the cost of security controls and mitigationRead MoreLogistics and Supply Chain Management2341 Words   |  10 Pagesevery business has to deal with highly competitive situation in order to survive; Supply Chain Management (SCM) becoming the main topic for improving efficiency and satisfy customer’s need. The supply chain of a company consists of different departments, ranging from procurement of materials to customer service. Supply chain management means transforming a company’s â€Å"supply chain† into an optimally efficient, customer-satisfying process, where the effectively of the whole supply chain is more importantRead MoreAnalysis Of Cisco s Management System2039 Words   |  9 Pagesdifferent levels of an organization that will facilitate the flow of information between different departments with less number of errors. From ERP module, the ERP system will help the organization to manage and monitor supply chain, inventory, procurement, finance, projects, product lifecycle, human resources and other mission-critical components of a business. ERP system’s module covers most common functional areas and grouped together. Therefore, ERP, is a way of integrating organizational dataRead MoreMock Test: Information Technology Infrastructure Library 1733 Words   |  7 Pages measuring existing services and the potential future requirements monitoring service failures, reduction of service risks 2. Good example of a service can be described as? Unix Server Payroll Processing Firewall Wide Area Network 3. What is the role of the Emergency Change Advisory Board (ECAB)? To assist the Change Manager in ensuring that no urgent Changes are made during particularly volatile business periods To assist the Change Manager in evaluating EmergencyRead MoreDirector Of Fice Of Homeland Security Essay1497 Words   |  6 PagesSubject: Director of the Office of Homeland Security Purpose: To provide information to the Mayor, Law enforcement, First Responder, Department Head and office managers. Background: Mohamed Barry 30, injured four people with machete outside of a restaurant in Columbus, Ohio, who was subsequently killed by police, this man was on known by the FBI, however he was not being investigated, later he was identified in a law enforcement data base as a potential terrorist. Should this have happened in